Questions? We've Got You.

FabPay is a UK-based payment platform that lets freelancers, creators, barbers, PTs, and small business owners take payments via their smartphone or terminal. Simple £4.99/month subscription includes FabTax, FabInsights, and TrustScore rewards. QR payments: 0.8% Standard, 0.4% Premium.

Absolutely. FabPay operates on enterprise-grade infrastructure through Stripe for card processing and Asima (fully authorised by the FCA) for secure Open Banking rails. Both providers maintain the highest industry security standards and compliance certifications.

FabPay Premium costs £4.99/month with a 14-day free trial.

QR payments: 0.8% Standard, 0.4% Premium.

Tap-to-Pay: Available on Android now, with iPhone support via Stripe when deployed.

Instant payouts: 3.0% + £0.20 (includes all surcharges).

Your subscription includes FabTax, FabInsights, and TrustScore rewards.

TrustScore is our loyalty system. You earn points for using FabPay — like: Verifying your ID (+20), Referring others (+15 each), Staying active and dispute-free (+10 every 3 months). Your TrustScore unlocks perks like: Higher referral bonuses, Branded receipts, Early access to features, Priority support.

When you refer someone to FabPay: You both earn cashback, You get a % of every transaction they make, The more you refer, the bigger your bonuses. Referral payouts start at £25 and have a 30-day delay to prevent abuse.

Nope — individuals, sole traders, side hustlers, and limited companies are all welcome. You'll just need to complete Stripe onboarding with your real name, DoB, and payout info.

Stripe requires: Your full legal name, Date of birth, Bank account or debit card (for payouts), Possibly proof of address (if flagged). It takes under 5 minutes and you'll be guided through it when you sign up.

Visa, Mastercard, American Express, Google Pay, Apple Pay, Contactless debit cards. All supported through Stripe's global network.

Standard payouts are deposited into your bank within 1–2 working days. Instant payouts (3.0% + 20p) arrive within minutes, 24/7. You can manage your payout settings from your FabPay dashboard.

Yes — if a customer requests a refund, you can issue it via your Stripe dashboard. FabPay doesn't hold or manage your funds directly.

Stripe will notify you if a customer disputes a charge. You'll be able to submit evidence (e.g. receipt, service log). Funds may be temporarily held during the process. Staying dispute-free earns you TrustScore points.

Just your smartphone and a FabPay Premium account (£4.99/month with 14-day free trial). No additional hardware or terminals required. Complete our simple onboarding process and you can start accepting QR payments at 0.8% Standard or 0.4% Premium within minutes.

See how it works

Standard payouts arrive in 1-2 working days at no extra cost. For instant access to your money, choose instant payouts (3.0% + 20p) which arrive within minutes, 24/7 including weekends and bank holidays.

Unlike traditional card machines, FabPay has no hardware costs and much lower transaction fees (0.8% Standard, 0.4% Premium for QR payments vs 1.75%+ for card machines). At £4.99/month, you get FabTax, FabInsights, TrustScore rewards, plus both card and bank transfer capabilities.

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Absolutely! FabPay works for both in-person and online payments. Generate payment links, QR codes, or integrate our API for e-commerce. Perfect for social media sellers, Etsy shops, or any online business wanting cheaper payment processing.

You get access to our UK-based support team via live chat, email, and phone. We also provide setup assistance, business guides, and priority support for higher TrustScore users.

Contact us anytime

If you're a: Barber 💈, PT or coach 💪, Nail tech 💅, Tattoo artist 💉, Food truck owner 🚛, Market seller 🥣, Freelancer or side hustler 📱 ...then yes. FabPay was made for you.

Right now, FabPay is built for UK-based businesses only. Support for other countries is coming soon.

Nope. You can take payments directly using your phone (Tap-to-Pay). Prefer hardware? Our terminals will be available soon — starting from £79.

Asima is an FCA-regulated Open Banking provider that enables secure bank-to-bank transfers. They allow FabPay merchants to accept payments directly from a customer's bank account to their business account at a significantly lower fee than card payments.

QR code payments are available in the FabPay app. You'll be able to generate payment links or QR codes that customers can use to pay directly from their bank account to yours. The process is quick, secure, and costs 0.8% Standard or 0.4% Premium per transaction — much cheaper than traditional card payments.

Yes. Asima is regulated by the Financial Conduct Authority (FCA) and uses bank-grade security. Payments are made via Open Banking, which means FabPay never sees or stores any bank login credentials. All transactions are authenticated directly with the customer's bank.

Bank transfers via Asima typically settle instantly. The money is transferred directly from the customer's bank to your bank account without the delays associated with card payments. This makes it ideal for high-value transactions where you want to confirm payment receipt before providing goods or services.

Yes. You're responsible for reporting your income to HMRC (or your local tax authority). FabPay will provide transaction summaries and payout records to help with accounting.

Just email us at support@fabpay.uk. We respond within 24 hours — even faster if you're a TrustScore Pro or Elite.